+We only purchase from officially certified stores and brand outlets, ensuring that all products are 100% authentic. In the unlikely event that an item is not genuine, we guarantee a full refund and take full legal responsibility.
Shipping/Refund/Exchange
Shipment
The average delivery time is 7 to 14 business days. Due to the nature of international shipping, there is a possibility of unavoidable delays, so please allow at least two weeks when placing your order.
Additional local shipping costs may apply for areas outside of Auckland.
Returns & Exchange
Products are purchased overseas on behalf of the customer upon order. As international shipping is involved, please choose the item and size carefully. Refunds or exchanges are not available unless there is a defect in the product. Please be advised that returns cannot be accepted for defective items if we are not contacted immediately on the day the item is received. We appreciate your understanding.
Warranty
As this item is purchased overseas on your behalf, manufacturer warranties may not be valid. We appreciate your understanding.
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